Khelo Legend Privacy Policy — How Safe Is Your Data With Us

Khelo Legend places your privacy above all else. This Privacy Policy is designed to give you a clear picture of what information we collect, why we collect it, and how it is used.

By creating an account or using the Khelo Legend website, you agree to this Privacy Policy. This policy has been written in Bengali for the convenience of our members.

Khelo Legend collects only the information necessary to operate the platform. No unnecessary data is collected.

Information collected at registration:

• Full name and date of birth.
• Mobile number and email address.
• Residential address.
• National ID or passport number (for KYC verification).

Information collected automatically while using the platform:

• IP address and device information.
• Browser type and operating system.
• Which pages you visited on the website and how long you spent on them.
• Betting history and transaction records.

Khelo Legend uses your information only for clearly defined purposes. It is never used beyond what has been approved.

If you wish to stop receiving marketing communications, you can unsubscribe at any time through your account settings.

Khelo Legend's website and app use cookies. Cookies are small text files stored on your device that help the website function properly.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: Used to identify where the website is experiencing slowdowns.
• Functionality Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Used to understand which pages on the site receive the most visits.

Khelo Legend never sells your personal information. However, certain data may be shared with specific partners in the limited circumstances outlined below:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• KYC Provider: Specific information required for identity verification.
• Game Providers: The minimum information required to run games properly.
• Law Enforcement Agencies: Only when required by a court order or legal obligation.

In all such cases, partners operate under strict confidentiality agreements with Khelo Legend and may not use your information for any other purpose.

Khelo Legend does not retain your data longer than necessary. Retention periods depend on the type of data:

• Account Information: For the duration your account is active and for 5 years after closure (for legal compliance).
• Transaction Records: 7 years (as required by financial regulatory authorities).
• Cookie & Session Data: At the end of each session or after a maximum of 30 days.
• KYC Documents: 5 years after account closure.

You have full control over your personal information on Khelo Legend. You can submit any of the following requests to our support team:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data unless retention is required by law.
• Right to Restrict Processing: You can request that we stop processing your data for specific purposes.
• Right to Portability: You can request your data in a machine-readable format.

Khelo Legend will respond to your request within 30 days of receipt.

Khelo Legend does not collect information from anyone under 18 or permit them to use the platform. Age is verified at the point of registration.

If it is found that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Khelo Legend uses industry-standard technology to protect your information:

• 256-Bit SSL/TLS Encryption: Fully protected during data transfer.
• Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
• Firewall & Intrusion Detection: Protection against cyber attacks.
• Regular Penetration Testing: Regular testing to identify and address system vulnerabilities.
• Data Backup: Regular encrypted backups to prevent data loss.

In the event of a security breach, affected members will be notified within 72 hours.

Khelo Legend may update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email and in-app notifications.

The date of each update is shown at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or complaints regarding your privacy, please contact Khelo Legend's Data Protection Team:

• Email: privacy@khelolegend.app
• General Support: support@khelolegend.app
• Live Chat: Available 24/7 via the website or app.

We will respond within 30 days of receiving a complaint and outline the steps toward resolution.